Consumer Privacy & Data Subject Access Request Portal
Under the Colorado Privacy Act (CPA), California Consumer Privacy Act (CCPA/CPRA), and applicable federal standards, you have the right to request a copy of your personal data records, demand their permanent erasure, or revoke consent for advertising telemetry.
1. Scope of Retained Records and Data Categories
Mobilone operates an inquiry-only workshop model. We do not maintain customer login accounts, do not store passwords, and do not process or retain credit card numbers. The only personal records generated during your interaction with our service comprise:
- Inquiry Submissions: Full name, telephone number, email address, physical Denver location or service address, requested protection kind, device specifications, notes, consent record, IP address, and submission timestamp. Retained for 36 months to verify 90-day warranty claims and communicate about walk-in fittings.
- Support Chat Logs: Conversation text and session token stored under nuso978.php. Retained for 6 months.
- Consent State: Your choice under Consent Mode v2 stored locally in browser storage under
site_consent_v2for 6 months. - Server Access Logs: Standard HTTP request logs (IP address, user-agent string, page URL). Retained for 30 days and cycled automatically.
2. Available Statutory Actions and Timelines
You may exercise any of the following statutory consumer rights free of charge:
- Right to Know & Export: Request a complete machine-readable copy (JSON or CSV format) of all inquiry records and chat transcripts linked to your email or telephone number.
- Right to Delete: Demand the irreversible erasure of your contact details, service notes, and chat logs from our active workshop database and notification inbox.
- Consent Revocation: Instruct our controller to purge ad attribution parameters and hold Google Ads (gclid), Microsoft Advertising (msclkid), and Meta Ads (fbclid) tracking denied.
All verified data subject requests are answered within 14 days of receipt. In compliance with statutory guidelines, we verify identity before releasing or deleting records by transmitting a verification code to the email address or telephone number previously recorded in our inquiry database.
3. Submit Your Verification Request
Complete the verification form below. This form posts securely to our processing handler at goca5d3.php. Our Denver workshop privacy desk will review your submission and contact you within 14 days to confirm fulfillment.
4. Postal and Direct Bench Coordination
You may also deliver a written data request or present physical identification in person at our Denver workshop counter:
- Data Controller: Mobilone
- Physical Address: 300 East 17th Avenue, Denver, Colorado 80203, Denver, Colorado, United States
- Direct Privacy Desk Email: office@mobilone.click
- Telephone: +1 (464) 785-0764
If you believe your privacy rights under Colorado or federal law have been infringed, you retain the statutory right to file a formal complaint with the Colorado Attorney General (coag.gov) or the California Privacy Protection Agency (cppa.ca.gov) for California consumers.