Data Subject Access & Deletion Request Protocol

Mobilone records only the minimal information required to schedule precision screen and case fittings. We operate on fixed, verifiable retention clocks rather than vague promises to hold records "as long as needed":

No account passwords, financial account numbers, credit card tokens, or payment card data are stored because mobilone.click does not conduct direct financial transactions or run online shopping carts.

Depending on your jurisdiction of residence, you possess specific enforceable statutory rights:

• Right to Know & Access: You may request a complete disclosure of the specific pieces of personal information Mobilone holds about you, the categories of sources, and the commercial purpose of collection.
• Right to Correction: You may request the rectification of inaccurate contact details, device model notes, or billing records.
• Right to Deletion: You may request the permanent erasure of your past inquiry submissions, phone numbers, and chat logs from our server database.
• Right to Data Portability: You may request a copy of your service and inquiry history in a structured, portable, machine-readable format (JSON or CSV).
• Right to Non-Discrimination: Mobilone will never deny service, charge different installation rates, or provide a lower quality of screen fitting because you exercised your statutory privacy rights.
• Right to Opt-Out: We honor the Global Privacy Control (GPC) header transmitted by your browser as an immediate opt-out of ad tracking without requiring a secondary prompt.

To submit a verified Data Subject Access Request, you may choose one of two formal channels:

Option A: Direct Email Submission: Send an email to office@mobilone.click with the subject line "DSAR Request - [Your Full Name]". Please state whether you are requesting Access, Correction, Portability, or Complete Deletion, and provide the phone number or email address previously submitted during your service booking.

Option B: Written Postal Mail: Mail a formal request to our central workshop: Mobilone Privacy Desk, 300 East 17th Avenue, Denver, Colorado 80203, United States.

To protect customer confidentiality, we must verify the identity of the person making the request before disclosing or deleting sensitive records. We verify identity by cross-matching the email address and phone number provided in the request against the records stored in our inquiry database, followed by a one-time verification response sent to that contact channel.

If you designate an authorized agent under California or Colorado law to submit a request on your behalf, the agent must provide signed written permission from you, and you must verify your own identity directly with us or confirm that you provided the agent authority to act.

Mobilone uses selected third-party service providers who process technical data on our behalf under strict confidentiality agreements:

• Google LLC / Google Ireland Ltd: Operates Google Ads, attaching gclid parameters to campaign arrivals. When Consent Mode v2 storage is granted, conversion data is evaluated. When denied, ad storage is completely blocked.
• Microsoft Ireland Operations Ltd: Operates Microsoft Advertising (Bing), attaching msclkid click identifiers. Subject to the Microsoft Privacy Statement.
• Meta Platforms Ireland Ltd: Operates Meta Ads, attaching fbclid identifiers where campaigns run.
• Infrastructure Providers: Our secure server hosting provider housing the inquiry database, and our transactional mail provider delivering new inquiry notifications to our Denver technician terminal.

If you believe Mobilone has not resolved your data access or deletion request in full accordance with statutory standards, you possess the right to lodge a formal complaint with the relevant oversight authority:

• Colorado Residents: Office of the Colorado Attorney General, Ralph L. Carr Colorado Judicial Center, 1300 Broadway, 10th Floor, Denver, CO 80203 (coag.gov).
• California Residents: California Privacy Protection Agency (CPPA) or the California Attorney General (cppa.ca.gov).
• Other US States: Your state Attorney General's Consumer Protection or Privacy Division.
• European Visitors: The Data Protection Authority in your EU member state of residence.